Air India Passenger Finds Metal Blade on Meal Given In Flight; Airline Responds

Air India confirmed that a 'foreign object' was found in the meal of a guest aboard one of our flights, adding that it has been identified as coming from the vegetable processing machine used at the facilities of our catering partner

The incident came to light when the passenger, Mathurs Paul, shared his experience with Air India flight meal on microblogging platform X.

In his social media post, the user shared how he ate the food along with the sharp blade, adding that it was only after chewing the food two three times that he realised there was a sharp metal object in his mouth.

 “Air India food can cut like a knife. Hiding in its roasted sweet potato and fig chaat was a metal piece that looked like a blade. I got a feel of it only after chewing the grub for a few seconds. Thankfully, no harm was done. Of course, the blame squarely lies with Air India’s catering service but the incident doesn’t help the image I have of Air India. What if the metal piece was in the food served to a child?,” wrote the user on X, formerly Twitter.

Issuing a statement on the incident, Air India's Chief Customer Experience Officer, Rajesh Dogra said that the foreign object came out of a vegetable processing machine used to cut the raw vegetables.