FASTag Reforms: KYC and Replacement Deadlines You Can’t Miss

This system, a cornerstone for streamlined toll payments and reduced traffic congestion at toll plazas, is undergoing significant changes. The National Payments Corporation of India (NPCI) has introduced new guidelines, emphasizing Know Your Customer (KYC) requirements.

From August 1, companies offering FASTag services must race against the clock to complete KYC for all FASTags issued three to five years ago by October 31. Customers must ensure their KYC is updated within this period to avoid service disruptions. 

NPCI’s guidelines also require replacing FAS tags older than five years, making it crucial for vehicle owners to check their tags’ issuance dates and act promptly.

For those driving older vehicles, these updates are particularly important. Between August 1 and October 31, companies must:
Update the KYC for FASTags older than three to five years.
Replace FAS tags older than five years. Missing these deadlines could cause significant inconveniences, so staying on top of these changes is vital.

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Additionally, from August 1, all FAS tags must be linked to the vehicle’s registration and chassis numbers. New vehicle owners must update their registration number within 90 days of purchase. FASTag providers must verify and update their databases meticulously, ensuring accuracy and up-to-date information.

Providers are also required to upload clear photos of the vehicle’s front and side to facilitate easy identification of the car linked to the FASTag. Each FASTag must be connected to a mobile number for seamless communication and updates.

The deadline for completing all KYC requirements is set for October 31, 2024. Waiting until the last minute could lead to unforeseen issues, so prompt action is advisable.