Ecom Express announced the launch of Same Day Delivery (SDD) services
across the 30 cities in India. This move comes at a time when the company is
building its portfolio of D2C brands in online and offline commerce.
The D2C brands and e-commerce
ecosystem is moving towards same day delivery and this product by Ecom Express
is curated to serve this need and aims
at enabling maximum user demand on customer platforms.
The company has launched faster delivery services in cities such as
Mumbai, Bengaluru, Kolkata, Jaipur, Chennai, Delhi NCR, Hyderabad, Ahmedabad,
Lucknow, Patna, Guwahati and Pune. The Same Day Delivery service features
pick-up cut-off time of up to 12 PM in metros and key cities, offering
customers flexibility to comfortably place orders while still enjoying swift
deliveries in the same city
Ajay Chitkara, CEO &
managing director stated,"In a fast-paced world, our focus is on
empowering customers with a seamless and swift delivery experience. The
introduction of expedited services is not just a logistical milestone; it is a testament to our dedication in
creating a more accessible and convenient e-commerce landscape for our
customers."
In response to the growing
trend, where 60-70% of online customers express their willingness to pay a
premium for expedited deliveries, Ecom Express aims to solidify its position as
a trusted logistics partner in India. The introduction of the SDD service,
designed for products stored across a network of micro-fulfilment centers, further enhances efficiency for retail
brands as well as enables brands to deliver shipments on the same day
. As Ecom Express invests in technology and infrastructure, it remains
at the forefront of the logistics industry, contributing to the success of
e-commerce businesses and enriching the overall customer experience. The company recently launched its
AI-enabled address correction (bulls.ai) platform to help e-commerce players
improve their fulfilment based on 2+ billion parcels delivered so far.