The project included the launch of an
entirely new Business Class seat, a brand-new Premium Economy cabin, and a
refreshed Economy Class, giving customers the ultimate onboard experience.
The state-of-the-art cabin was first launched in
2022, and
within the space of two years, has been rolled out to the airline’s entire
long-haul fleet of A350s and A330s. Customers can now enjoy a consistent
Finnair experience on all of Finnair’s long-haul routes between Finnair’s home
hub Helsinki, and the US, Middle East, and Asia.
Ole Orvér, Chief Commercial Officer
of Finnair said: “After just two years, it is fantastic to have completed the
rollout of our new award-winning long-haul cabin.
“Since its launch in 2022, customer feedback on our
revolutionary Business Class seat and brand-new Premium Economy cabin has been
excellent, so we are
proud to be able to offer the renewed cabin on flights to all our long-haul
destinations.
“We also know our customers value
consistency and reliability, so to offer a uniform cabin concept across our
whole fleet is a huge step on our customer experience journey. Customer
satisfaction with our long-haul cabins has increased significantly with the
cabin renewal.”
The new long-haul experience was named ‘Cabin
Concept of the Year’ winner by Onboard Hospitality, ‘Best Cabin Innovation’
winner by APEX, and ‘Best Cabin (First & Business Class)’ at the Yacht and
Aviation Awards.
Finnair’s product was also praised by judges at the Crystal Cabin Awards and
Skytrax, the global benchmark of airline excellence.
Finnair was the launch customer for
the brand-new concept in Business Class seats, developed in close collaboration
with Collins Aerospace.Designed to maximise space, the unique fixed shell lounge seat enables a wide variety of sitting
and sleeping positions, allowing customers to make the space their own during a
relaxing long-haul flight.