Federal
Express Corporation has launched FedEx Surround® in India, an advanced
monitoring and intervention solution designed to redefine supply chain
management. Built on near-real-time visibility, AI-powered predictive
analytics, and advanced handling capabilities, FedEx Surround® provides
businesses with unmatched shipment visibility, control, and reliability.
FedEx
Surround® monitoring and intervention suite offers three service levels—Select,
Preferred, and Premium—to cater wide range of industries including healthcare,
aerospace, high-tech products, providing critical updates and interventions
that ensure the integrity and timely delivery of sensitive shipments.
With FedEx Surround®
monitoring and intervention, FedEx provides three key benefits to its
customers: Flexibility
and Control: Surround® dashboard provides near real-time global visibility
and predictive analytics using AI, network sensors with add on SenseAware ID. Greater
Value: Special handling code enhances operational capability, enabling
prioritized boarding and handling, cold chain support and in and out of network
intervention and Peace of Mind: 24×7 expert support ensures proactive
monitoring and intervention with dedicated teams at hubs, ramps, and stations,
including customized reporting for customers.
“At
FedEx, innovation means solving real-world challenges with bold solutions,”
said Nitin Navneet Tatiwala, vice president of Marketing and Air Network,
Middle East, Indian Subcontinent, and Africa (MEISA), FedEx. “Leveraging AI,
machine learning, and data, we’re transforming how businesses navigate their
supply chains, making them seamless, efficient, and resilient. FedEx Surround® empowers businesses to
proactively address potential disruptions, enhance decision-making, and ensure
peace of mind every step of the way.”
The launch of FedEx Surround®
aligns with the company’s broader commitment to support global commerce through
digital innovation.
Alongside this solution, FedEx offers a comprehensive suite of tools, such as
FedEx Delivery Manager, FedEx One Stop Shop, FedEx® International Connect Plus
(FICP), and the FedEx Import Tool designed to streamline logistics. These
digital solutions assist FedEx leadership in enabling seamless international
trade and help empower businesses to expand their global reach more
efficiently. Click here to learn more about the FedEx Surround®.